Get help from the people who build it
One small team, in Belgium. Most questions are answered within a working day, and whoever replies wrote the code you are asking about.
- Email Send the project key and a link to the issue, and you will not be asked for them. Anything you paste stays between us. support@larabug.com
- Discord Ask the team and other LaraBug users, and see what they asked before you. Join the server (opens in a new tab)
- Documentation Installing, configuring, filtering what you send, and every option the client takes. Read the docs
- Roadmap Vote on what has been asked for, or add what you are missing yourself. Open the roadmap (opens in a new tab)
Frequently asked questions
The answers to the questions that would otherwise be the email. Anything else, ask us on Discord or by mail.
We aim to answer within one working day, as the terms say. A question from a Pro, Business or Enterprise account, which have priority support, goes to the front of the queue.
Require larabug/larabug with Composer, paste the DSN into your .env and run php artisan larabug:test. The installation guide has the exact version to require, and the browser client beside it.
The client filters what it sends before it leaves your server. The blacklist in its config takes the keys to leave out, and the defaults already cover passwords and tokens; add anything else you name.
Whichever one covers what you send. Start on the free plan, watch the usage in the panel for a month, and move up when it tells you to. Pricing compares the four side by side.
On servers in the EU, run by Intilli, a Belgian company. You can export or delete everything from your profile, and the Data Processing Agreement, published on this site, says exactly what is kept and for how long.
Within fourteen days of your first payment, yes, in full. After that a plan runs to the end of the cycle you have paid for. The terms have the wording.
Then it is worth an email rather than a workaround. Send the project key and the time it happened; we keep our own errors in LaraBug, so the report usually finds the cause faster than a description of it would.
Still stuck?
Write to us. Include the project key and roughly when it happened, and you will get a person who can read the stack trace rather than a ticket number.